Resident Reviews

The CityCentre staff takes cleanliness, maintenance and community very seriously. It's a warm and inviting space with great amenities, a friendly and responsive staff, and lots of furry pets to boost the endorphins.

May 1, 2025

I love living in this community. Neighbors are friendly and the staff are wonderful. It’s a safe and fun place to live. The building is right in the heart of the downtown so it’s very convenient to access to other places in town.

Mar 20, 2025

Melessa was amazing. She help me to get squared away and ready to move in. The area is located in amazing location easy access to downtown Ithaca. The amenities are amazing, the space is extremely comfortable. Between that hours of 11:00 and 12:30 when I was there, it was not high flow of traffic with a single person in the gym.

Feb 15, 2025

CityCentre strives to provide the best residence experience of the many new residential buildings that have begun leasing in the past five years, and their efforts have been wholly successful. If you want to live in a building that is safe, clean and offers amenities that support wellness and community, this is the place.

Jan 30, 2025

Building is very well maintained. Staff is friendly and the amenities are incredible! Only complaint is noise, as well as how often the fire alarm goes off and everyone has to evacuate the building.

Oct 14, 2024

Love the common facilities here. Very modern and comprehensive. Prob the most lux apt in town. The staff are cool and friendly. The security is good.

Sep 26, 2024

Moving into my apartment was a breeze! The space is modern, spacious, and cozy. Loving the convenient location and welcoming vibe! And looking forward to my time here

Sep 24, 2024

This is my first experience living in a building with several staff members who know me and are happy to agree to the little extras, such as watering my plants when I am traveling, who bring packages to my door and attend to even small maintenance issues promptly and perfectly. The building is immaculately kept with several co-working and hospitality spaces, inside and outside. It's such a good place staffed by good-hearted people

Sep 8, 2024

City Centre Ithaca is a modern apartment complex that offers an exceptional living experience, combining contemporary amenities with the convenience of downtown accessibility. Located in the heart of Ithaca, residents enjoy unparalleled ease of access to a variety of shops, restaurants, and cultural attractions, all within walking distance. The apartments themselves are meticulously maintained, boasting clean and sleek designs that appeal to a wide range of tastes.

Aug 31, 2024

Nice amenities, spacious rooms, comfortable lounge and fitness center for you and your family to use. The staff are all very friendly and supportive.

Aug 18, 2024

Really easy to sign-up, Melessa and Amanda in the leasing department were extremely helpful and easy to work with. I look forward to moving in!

Jul 28, 2024

Fitness and lobby is very awesome. Room and bathroom is very clean, and kitchen is wide. My room is furnished, and this is very helpful when I came first Ithaca.

May 27, 2024

The apartment is fantastic, and the community vibe is right up my alley. It's cozy here, but let's crank up the warmth in our building a notch. No doubt we've got this in the bag for the future.

Apr 27, 2024

I love city centre and all the amenities and events! I love having the gym in the building and area to study downstairs. I am very happy living here.

Mar 26, 2024

As spring approached, and the temperature-fickle days of March in Ithaca made us wish we hadn't packed away our winter coats, the building management team invited us to the lobby to feast our eyes on a buffet of fresh cut spring flowers that we could put in our own arrangements to brighten our apartments. Sometimes gestures like that make all the difference in feeling at home in one's living community,

Mar 24, 2024

We like living here as we like our unit and the space as well as the amenities (especially the gym) but we do feel it's very expensive. When needed, maintenance has been very efficient and helpful, too.

Mar 19, 2024

Everyone at the front desk was so helpfull and pleasant in assisting me in everyway possible especially with the computor. The apartment was spottless and clean. The overall experience was pleasant and easy with no problems except Spectrum which finally got solved.

Mar 5, 2024

Best place to stay in Ithaca. Location is prime as it is just a few minutes walk from the Commons- many good restaurants nearby. Friendly staff and great facilities. Residents here are very nice and polite.

Mar 1, 2024

Great apartment complex! My favorite parts are the staff, the amenities, the pets, and the location. Perfect place for students or young adults

Feb 18, 2024

Richie, my dog loves living in City Centre. Every morning he peaks around corners trying to find Mr. Tom. He looks forward to seeing the staff so much that on walks he will try to run home when he sees the building because he knows a treat and attention is waiting for him.

Jan 31, 2024

Amazing place to live! The staff and everyone in the building is very welcoming! I would definitely recommend living here for anyone coming in Ithaca.

Jan 31, 2024

This place is amazing! It has everything you need for a good time while working or studying. If you're into nature and city vibes, this spot is one of the good ones for you. It's super central and there are tons of fun and hobbies one can explore in its facilities.

Jan 15, 2024

I have lived here since the building opened and there's never been a break in the consistently warm and friendly, ambient environment, the spotless and fresh appearance of the building inside and out, and the staff's readiness to maintain and upgrade tenant spaces on request. CityCentre is consistently impeccable in its upkeep, service orientation and the whole vibe.

Dec 15, 2023

The building is well maintained, staff is great, and maintenance requests are fulfilled promptly. The gym is great and I love the location! I do think it would be nice to have an "over 40" cocktail or other gathering since the building is very student focused.

Nov 16, 2023

City Centre is the best apartment complex. I will miss the entire staff, the amenities, the community and my apartment itself so much when I graduate!

Nov 15, 2023

Overall very good, comfort and safe. Very glade that I choose here. People here are nice and good, I would recommand other friend to come here too.

Oct 19, 2023

This place is seriously awesome! Everyone here is so nice, and the staff is always on top of things. I've been having a blast exploring and finding tons of things to do. I'm already feeling right at home in Ithaca. It's been such a great experience so far!

Oct 15, 2023

Amazing place to live, with the best staff! Definitely the best place to be in Ithaca, and even if it's far from the University there is a great transportation service right down the street.

Sep 28, 2023

Our experience thus far has been good. We’re really happy in our apartment and are happy with the amenities provided. Only negatives are that it took a while to get cable set up and we wish that other residents would be more considerate when it comes to shared spaces like the gym and even the trash chute room.

Sep 14, 2023

I’ve always thought City Centre was 5 stars but recently you can tell that the success of the Ithacan is more important than City Centre. The staff is seriously amazing so I really hope the owners are discussing pay increases for them having to maintain and meet the needs of residents at 2 properties…

Sep 13, 2023

Everyone who works here is so nice! The building is kept very clean and I like the decor and amenities. The coffee machine is amazing! The only issue I’ve been having is with packages— so far I’ve had two packages that have been stolen. I wish there was a better system for sorting them or the mailman would put them directly in our mailbox

Sep 11, 2023

CityCentre is so conveniently located to everything that makes Ithaca special. In just three blocks you can take a world class hike through a cascading waterfall up to the Cornell campus. There's a free campus bus that circulates nearby every ten minutes. Movies, shopping, foodie delights, all within a short stroll. And when you come home, all the community spaces are clean and inviting. What a great place to live.

Sep 5, 2023

Have been staying here for 5 years. Love the community, the facility, and the location. Staff are very friendly and professional. I highly recommend City Centre to anyone who looks for a nice place to stay in Ithaca.

Aug 25, 2023

Apartment is very nice, great amenities and location. Would be nice if garage was unlocked for all residents so walk-ins to the grocery carts were an available option.

Aug 24, 2023

It is great. I love the beautiful view and surroundings! There are only two problems: I cannot fully open the window, and the shower head is not good. I have bought a new one.

Aug 13, 2023

The building is in great shape and amenities are high quality. Only improvement would be responsiveness to calls/inquiries in a more timely fashion!

Aug 8, 2023

Happy to spend all 3 years here for law school. Never thought about going anywhere else! Good community of students and adults, great amenities, amazing maintenance staff.

Aug 4, 2023

My experience with Tyrese has been phenomenal! He was so kind, helpful and knowledgeable with the help I needed. Ty made sure to answer all my questions and went above and beyond to ensure my experience settling in was as smooth as possible. Ty, you’re amazing!! Thank you!!

Aug 4, 2023

City Centre has very integrated resident services. It is definitely the best rental place here in Ithaca. We love the community features and the hospitality.

Jul 23, 2023

Had an incredible time living at city centre Ithaca. All the employees were so kind and helpful and it’s located right in the heart of everything!

Jun 28, 2023

The building managers go out of their way to assure that everyone feels welcome and safe in this building. It is kept clean and in perfect repair.

Jun 3, 2023

I’ve lived at CityCentre for 4 years and I love the CityCentre location and the team is awesome! Also, I appreciate how dog friendly it is - my dog loves living here too and his daily treats from the team.

May 5, 2023

Great building I am very glad I live here made Ithaca feel a tad bit more like NYC. I love the gym inside the building very convenient and good for my health

May 5, 2023

City Centre is the best place to live in Ithaca. The security, amenities, and staff are unmatched. Everyone is friendly and everything is clean.

May 4, 2023

Love living here! Everything is always clean and well taken care of, and the people who work here a lovely! Highly recommend living here if you plan on spending some time in Ithaca. On top of that, close to all the best restaurants downtown!

Feb 24, 2023

Though I have not yet moved in, I appreciate the staff's prompt communication and support of my tight turnaround schedule. The property looks beautiful, and I love the pet friendliness of the space. Eager to move in!

Jan 13, 2023

We love living in our apartment at City Centre. Now that the cold weather is approaching, we feel very comfortable and warm watching the snow fall through the window. Everything works perfect because the building is so new, and the amenities are the best!

Nov 20, 2022

They have an incredible community here at City Centre, all while being right in the heart of the action! Have had a great experience living here and would recommend to everyone.

Nov 16, 2022

The best staff and amenities as always :) Maintenance always around and helpful. Always someone friendly at the front. Thank you all for everything you do!

Oct 13, 2022

CityCentre has a responsive, friendly and generous staff. They understand that life throws the need for special requests at a tenant sometimes, like when you forget to ask anyone to water your plant while you are gone. They do that! The maintenance and porter staff do the heavy lifting when I need help. Every part of the infrastructure is maintained at the building inside the apts and out to the highest level of working order. I above all appreciate the people-first values that the people who work here convey. Tasha even surprised me by blowing up balloons for me on my birthday.

Oct 10, 2022

I’m enjoying the yoga class every two weeks and using the gym. The staff is really helpful, too. The building seems to primarily have students as tenants and I’d like to meet any older professionals that might live here. But the location is great.

Oct 8, 2022

Tasha & Amanda are amazing! True Gems!! They are always so kind and happy to help with any inquiry! Also spreading so much happiness throughout the property!

Oct 8, 2022

Such an amazing place to live at! Everyone who lives here is so friendly, the apartments are roomie and modern, and the amenities are fantastic! The staff is so friendly and helpful, absolutely my favorite place to live

Sep 3, 2022

The best maintenance, front desk staff, amenities, apartments and utilities. Special shout-out to Amanda, Duane, and Ty for all that you do!

Jul 7, 2022

Really nice community!! Enjoy living here! The facilities are gorgeous, the staff is extremely helpful. Living here is really comfortable and makes my time in Ithaca very enjoyable.

Jun 29, 2022

Tha facilities are gorgeous, the staff is extremely helpful, and made my experience super easy! I would definitely recommend City Centre for anyone.

Jun 27, 2022

Living at City Centre is really comfortable and makes our time in Ithaca very enjoyable. The amenities are a great advantage, especially over the summer. We love grilling downstairs or in the rooftop :)

Jun 13, 2022

Some of the things I appreciate most about living in CityCentre probably aren't mentioned on the leasing tour. My closets are so large that I can fill them with stored items yet I still have room to roll my standing desk into the closet and close the door on it at the end of the workday. You can find several places to fill your water vessel with filtered city water that eliminates the chlorine taste other downtown water has. The ceilings are really high, adding a spacious feel to the interiors. There is room to put everything away and appreciate the clean, clear spaciousness of these apts. The leasing agents, management team and porters also won't mention how friendly they are, how flexible and accommodating, that they will water your plants when you're away if you ask, and greet your pet with affection and treats so the pet knows that this home is great, even if you do have to take an elevator to get to your own spot by the big picture window in your apartment

Jun 1, 2022

The resident experience has been awesome! City Centre made our move-in day easy and smooth. The team is always ready to help when we need it!

May 5, 2022

CCI genuinely has the best maintenance, staff, amenities, etc of the 4 apartments i've lived in. I feel super safe here. As always I recommend to everyone.

Mar 9, 2022

During the approximately five month long Ithaca winters, when the sidewalks are often, but never predictably, icy and/or slushy, it is of inestimable value to have an indoor gym, a highly energy efficient tenant-operated, room-by-room, thermostat-controlled heating system, and the car safely tucked into the garage away from the elements. I have come to love these features and the ease they bring as a tenant. No shoveling! No scraping! No slipping!

Feb 25, 2022

Fabulous, well-constructed apartments. The building has a nice lobby to invite guests over or just unwind after a long day. Centrally located and offers beautiful views of Ithaca.

Feb 22, 2022

Love it here! The staff are all incredibly nice and the facilities are impeccably maintained. On top of that, we have access to a top notch gym.

Jan 28, 2022

My resident experience has been stellar and its all thanks to the City Centre Ithaca Team. They are always positive and ready to tackle any task given. Great teamwork!

Jan 20, 2022

Everyone is polite, building staff are respectful and welcoming. Any needs/help I need for maintenance is always met quickly and handled professionally. The events held for residents are also a welcome sight as it can be hard to get out and about during COVID.

Dec 30, 2021

This is my third year at Ithaca City Centre. Can’t say enough about the convenience of its location. But I guess what the residents appreciate the most is the hospitality and friendliness of the staff here. They are responsive and try to help whenever they can. And it’s very safe to stay here as well. Nice neighbors.

Dec 14, 2021

This is a first class facility. Excellent, high-quality apartments. Outstanding staff. Great location. And a “customer service mentality” that makes you feel good about living here. Overall, all our expectations have been met. (One tenant-landlord communication about an insurance certificate and an improper service charge needs to be corrected; but I’m confident it will be resolved promptly.)

Dec 9, 2021

After living in 4 apartment complexes this is definitely the best management, amenities, sense of security and maintenance I’ve had. So glad I renewed my lease.

Dec 9, 2021

I love it here! The amenities are second to none and the people are so incredibly friendly. You can't beat the location and the rooftop view, either!

Nov 18, 2021

It’s so great to live in a building with a friendly corps of workers who really care about the resident experience. This is a safe and secure building with really great community amenities. Thank you!

Nov 16, 2021

The community here is great - from the concierge and the rest of the staff to the other residents, living in city center is an amazing experience.

Sep 29, 2021

Amazing experience all around. All of the staff are extremely friendly, helpful, and super welcoming to everyone. I would definitely recommend City Centre to a friend!

Sep 21, 2021

I really enjoy living in city centre. It’s a great apartment building that’s well taken care of and offers great amenities. On top of that most of the residents are very nice and respectful.

Sep 11, 2021

The amenities, friendly staff, and overall atmosphere of City Centre is truly unparalleled and I am grateful to be living here while pursuing my higher education. Thank you.

Aug 31, 2021

Outstanding experience with the entire community. There is a very positive aspect to every interaction with staff and other tenants. Great building and facility. Thank you!

Aug 31, 2021

Living here is comfortable and fun. Apartments are a bit too small for the rent we pay -- or too costly for their size -- compared with the rental prices you find in the Ithaca area. Other than that, we believe this is a great place!

Aug 20, 2021

Everyone is so kind and helpful! I haven't lived in an apartment complex like this where everyone is so accommodating and communicative. Any small normal issues are quickly resolved.

Aug 19, 2021

CityCentre Ithaca is such an easy place to live. Ithaca is walkable and friendly, the pedestrian mall is across the street. There are two good hotels (Hilton and Marriott) across the street for friends to stay close by but with their own space. It has it all with location. The units are highly energy efficient. Each room has its own microclimate with thermostat. The convenience and support of the friendly and resourceful staff is unbeatable.

Jul 24, 2021

Before I move into city centre， I have enjoyed the excellent service and management of the office. I believe everything will be much more better after I move in.

Jul 15, 2021

Appointment is gorgeous, service is great!! Great outdoor walking and restaurants for breakfasts, lunches and dinners. Watching tennis, do not have time to add more!

Jul 5, 2021

In Ithaca this community is a New experience! I’m so excited to move in there. So far I am very happy with their costumer service and the discipline.

Jul 2, 2021

I Love it here!! It's so beautiful, everyone is friendly, and the amenities are second to none. I love going outside and grilling at night during the fall and summer nights. The bars and restaurants that are walkable to us are also insanely convenient.

Jun 29, 2021

Disappointed that there are so many students and short term residents. We were hoping to have made friends. This is not really possible under the circumstances.

Jun 14, 2021